Testimonials

Here is what some our customers have to say about our services. Service here is spectacular! They even caught a problem that OnStar didn't. And they corrected it. I will buy another GMC from this dealership just because of their great service department, especially the service advisors. C. Derry The service department staff is very accommodating. Thanks for the free oil change! L. Dell Our rep Tina was very helpful and friendly. We enjoy visiting with her. Adam Nick is always very helpful and patient. He is a wonderful asset to this dealership. Nick & Dave went out of their way in accommodate us with very difficult repairs. They were extremely professional & patient. M Boles Nick & Tina put the S back in service - thank you Joslin Your service personnel has always been very helpful and courteous. J Negele Continue your degree of excellence! M. Carr Red Carpet work, so to speak. L. Holman Excellent and outstanding work! Keep it going. S. L. White Very accommodating, on short notice. Solved the problem. T. Moore Nick's outstanding service and his cordial and professional service make him the best service staff. Makes Jim Bradley one of the best GM dealerships. M. Boles "A courteous, personable, professional, quality (family) environment" John Lockard "I just wanted to drop you a note to let you know how pleased I have been with the service department there. I had to have the engine replaced in my car in December and Nick was extremely helpful in getting that accomplished for me on the time frame I needed it. I have been in a couple of times the last couple weeks, first for brakes, then for a window and I dealt with Tina. She was a GOD send. I have never encountered anyone that treats their customers as wonderfully as she does. And while I don’t know the names of the mechanics who worked on my car, I can only say that they continue to do a wonderful job and I’m never without my car long. This service department is by far the best I’ve ever dealt with. A great big thank you to you all!!!" Tracey Mitchell "Service is awesome and second to none!" Kattie Patterson "I called(cell phone) for appt-Tina(service rep)was Super Helpful and Efficient" Marvin Rosine "Excellent-Tina was especially nice!" Milo R. White. "Great Service, I am likely to buy my next car at Jim Bradley because of the first class service." Mark Carpenter "Very responsive-Thanks" Dave Black "As a team they provide quality customer service, going the extra mile to make sure my car is safe and fixed well. Service was great(as always)they could not duplicate the ignition problems but they listen with respect and understand my frustrations, making every effort to fix the problems. That's good service." Karen Edwards "Nick, huge THANKS for helping my "almost stranded" wife on Wednesday afternoon. [..] You blessed her and took away her fears. Very good job! Thank You!". Bill Latocki "Nick, thank you for taking such good care of my Grand Prix when it was in for service [..] it was a pleasure working with you. You were always so respectful and I truly appreciate that". Mrs. Wattreng "Thank you very much for all the great service you provided to us while or van was being repaired. Because of you great service your dealer has gained a new customer! Keep up the great job you are doing!". The Gray's "Thank you to you [Dave Yanko] and your staff . I'm not sure if my GMC Jimmy has ever ran better… Thank you all for your outstanding service, the ride home, the care and quality of service provided on behalf of my family and myself." Tom Cavanagh "I would like to thank you for having such qualified service personnel. Joe and Duane went well beyond my expectations in the repair of my truck!" Jeanie Malone "I would like to thank you for helping my mom when her 93 Buick broke down in Ann Arbor and she was towed to your dealership. She and my cousin were brought back to Adrian by your courtesy van and treated well while they were at you facility." Jennifer Adams "After getting the run-around from another place I was very frustrated [...]. On November 4 2002 I brought my car in for service. My service representative was Joe. He was very polite to me from the start. He listened to what the problem was and told me that they would get to the bottom of it. Joe called my house several times updating me on what seemed to be the problem and how close they were to fixing it. As a young woman, I am not familiar with the parts of the car or how it runs. Joe was very careful to explain the problem in a way that I could understand. […] He even called after I picked up the car to make sure everything was running smoothly." Jessi Suddendorf "I just wanted to take a quick minute to say 'Thank You' for helping one of our stranded customers. As you well know, it is very difficult to meet or exceed customer's expectations today. But you certainly went out of your way to do just that. […] Efforts like this truly raise the standards." John Wickhom, Service Director at Clift Buick Pontiac GMC "Very pleased [with the service received] as usual." Geo Hewens " I wish all dealerships gave customer service like yours. Thank You!" Joseph Dowd "[…] the Pontiac shop in Jackson said they would have to pull the engine [from our Pontiac Bonneville to fix the complaints]. The price was staggering. You can imagine my concern […] So I made the decision to call [the Service Manager] Dave Yanko. He helped arrange the transportation of the vehicle to your place. After much checking and road driving, Dave felt that he had pinned down the problem…repaired it… notified us of his findings… That all occurred in the winter of 2001, and I have had no problems since." Chuck Sargen

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